Mount Sinai Brooklyn launches FastER Observe program within the emergency room
Newswise – Mount Sinai Brooklyn has launched a FastER-Track program in its Emergency Room (ED) that will expedite patient care, especially those with non-urgent medical needs. This new system separates patients according to the severity of their illness, thus shortening waiting times and delivering faster results for diagnostic tests on site.
“This model accelerates care for all patients and enables our providers to pay equal attention to the sickest patients who require complex testing and patients with common conditions who may only need an exam and prescription,” said Scott Lorin. MD, President of Mount Sinai-Brooklyn.
During a FastER Track pilot project in Mount Sinai Brooklyn ED, the time it takes to get to the first provider was cut by more than half to less than 10 minutes; Length of stay in patients with non-urgent illnesses shortened by about 11.5 minutes; and lead times for walk-in patients decreased.
FastER Track enables patients to see a provider for assessment within minutes of their arrival. For example, patients with mild complaints such as sore throats, urinary tract infections or rashes in the system are sorted out and treated quickly. These patients are generally healthier and can be diagnosed through a physical or point-of-care test. If further diagnosis is required, e.g. For example, if you have an x-ray or a laboratory test, they will be referred to the areas of the emergency room where these tests will be performed. The previous model focused treatment efforts on the most serious cases before diverting resources to patients with poor visual acuity disorders.
“This is important for our community hospital. This structural triage provides the appropriate path for patients who receive exceptional care and want to be discharged as soon as possible, ”said Deborah Dean, MD, director of the emergency department at Mount Sinai Brooklyn.
“When expanded care is needed, patients have access to world-class specialists resident at our hospital, including surgeons, oncologists and cardiologists, and doctors across the healthcare system,” said Peter Shearer, MD, chief medical officer at Mount Sinai Brooklyn.
FastER Trask has also been shown to improve patient satisfaction. In a recent survey, patients triaged on FastER Track responded positively to their emergency room experience:
“Best service ever. I will go there forever if I need care. ”
“The support was exceptional. The supervisor in the reception area was Diana and my nurse was Lilibeth. I was seen immediately and treated with care and empathy. The whole team was amazing. Many Thanks!”
“Didn’t have to wait to be seen. Patient care took precedence over finances. ”
“First visit to ED. The staff were very attentive and worked diligently to show me the necessary care and testing how important it is. Diagnosis and treatment were explained in detail. ”
For more information on the FastER Track on Mount Sinai Brooklyn, visit [insert website].
About the health system of Mount Sinai
The Mount Sinai Health System is New York City’s largest integrated care system and includes eight hospitals, a leading medical school, and a vast network of outpatient practices across the New York metropolitan area. Mount Sinai’s vision is to provide the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the country. The health system comprises around 7,480 general practitioners and specialists; 11 community outpatient surgical centers; 410+ outpatient practices in five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools recognized by multiple indicators: a Top 20 “Best Medical Schools” by US News & World Report, in accordance with the “Honor Roll” Hospital by US News & World Report, No. 12 in the nation for funding from the National Institutes of Health and among the top 10 most innovative research organizations as ranked by Nature magazine on its Nature Innovation Index. This reflects a special excellence in teaching, clinic and research. Mount Sinai Hospital ranks 14th on US News & World Report’s Honor Roll of the Best US Hospitals; It is one of the 20 best hospitals in the country in the fields of cardiology / cardiac surgery, diabetes / endocrinology, gastroenterology / GI surgery, geriatrics, gynecology, nephrology, neurology / neurosurgery and orthopedics in the 2019-2020 edition “Best Hospitals”. Kravis Children’s Hospital in Mount Sinai is ranked nationally in five out of ten pediatric specialties by the US News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is number 12 nationwide for ophthalmology, Mount Sinai St. Lukes and Mount Sinai West is number 23 nationally for nephrology and 25th for diabetes / endocrinology, and Mount Sinai South Nassau is nationally 35 for Urology. Mount Sinai Beth Israel, Mount Sinai St. Luke’s, Mount Sinai West and Mount Sinai South Nassau are classified regionally.